Privacy Policy

Introduction

A-CLASS Heating and Air ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC services in 2317 Sierra Madre Ct Apt B and surrounding areas.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide HVAC services and respond to service requests
• Schedule appointments and send service reminders
• Process payments and maintain service records
• Communicate about your service, including updates and follow-ups
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies in your browser settings

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do). To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: