Privacy Policy

Introduction

A-CLASS Heating and Air ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC services in Sacramento County and surrounding areas.

Information We Collect

How We Use Your Information

We use the data we collect to:

• Provide HVAC services and respond to service requests
• Schedule appointments and send service reminders
• Process payments and maintain service records
• Communicate about your service, including updates and follow-ups
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share your data with:

• Service Providers: Third parties who help us operate our business, including Cloudflare for hosting, DNS, security, and Turnstile spam checks; Formspark for form submission archives; Resend and Boost Business AI/n8n for contact storage and service request notifications; Google Analytics for website analytics and Google Ads for conversion measurement on our advertising and contact journeys, which may set advertising cookies in your browser; MoreGoodReviews through BoostBusiness.AI for our customer review widget and review-request messages; Cloudflare R2 object storage for photos or attachments you submit with a service request; and payment or scheduling providers when used for service delivery.
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly agree to share your data

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is Clear secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Disable cookies in your browser settings

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to delete personal data, and the right to opt-out of the sale of personal data (which we do not do). To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This includes analytics cookies that help us understand how the site is used and advertising cookies that help us measure the performance of our advertising on journeys such as our advertising and contact pages. We may also keep advertising click identifiers and campaign parameters in your browser's storage for these measurement purposes. You can control cookie preferences through your browser settings, and you can clear stored advertising identifiers by clearing this site's data in your browser. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: